Frequently asked questions
Is your chocolate fair trade?
Of course!
Do you deliver?
Yes! We deliver daily across all seven Emirates, 8am to 10pm, on orders from AED 180. Every delivery is made by our own in-house team, not a courier company. Chocolate is delicate, especially in the UAE heat, and handling it ourselves is how we make sure it reaches you in perfect condition. It costs a little more than a third-party delivery partner, but a courier couldn't give your order the same care. Orders under AED 180 can be collected free from any of our three boutiques: Al Seef Village Mall in Abu Dhabi, and Gate Avenue DIFC or Madinat Badr, Al Muhaisnah in Dubai.
Is MAKAW a French brand?
The MAKAW brand was born in the UAE. Our products are made in our factory In France and shipped in twice a month. It is as fresh as it can get!
What’s the best way to store my chocolates?
Please Store In A Cool, Dry Location Between 19-21 Degrees. Do Not Refrigerate As This May Cause Blooming Or May Absorb Smells From The Environment.
Our bonbons should be consumed Within max 2 months if stored at optimal conditions.
DISCLAIMER
We Are Not Responsible For Theft, Damages, Invalid Addresses Once Your Order Has Left us. We Are Unable To Issue Refunds As All Sales Are Final.
Delivery
8am - 10pm 7 days a week
Gift Service
Customization Flowers + More.
Pick Up
Call or WhatsApp Us.